Tulum Wellness Week FAQ
Everything you need to know before joining us for RE:CLUB Tulum Wellness Week.
rE:ASSURE
Planning Your Journey
Everything you need to feel confident before you book.
*Who is this experience designed for? RE:CLUB is for anyone ready to intentionally prioritize their well-being. Whether you're an experienced yogi, an avid traveler, or simply feeling called to reconnect with yourself, you'll feel right at home. No previous retreat experience is required.
*Is this retreat suitable if I've never been on a wellness retreat before? Absolutely. In fact, many of our guests are attending their very first wellness retreat. RE:CLUB is designed to be welcoming, supportive, and accessible regardless of your experience with yoga, fitness, or mindfulness practices. There is no pressure to perform, keep up with anyone else, or have everything figured out. Every session is thoughtfully guided, and modifications are always available so you can participate at a pace that feels right for you. Whether you're looking to recharge, reconnect with yourself, or simply try something new, you'll be welcomed exactly as you are. All you need to bring is an open mind. We'll take care of the rest.
*Do I need to be physically fit to attend? Not at all. Every workout and wellness experience is designed to meet you where you are. You'll always be encouraged to move at your own pace while safely challenging yourself. This experience isn't about perfection. It's about progress.
*What is included in my retreat investment? Your investment includes luxury accommodations, airport transportation, all-inclusive dining and beverages, daily RE:CLUB programming, curated experiences, and everything outlined in the What's Included section of this website.
*What is not included? While we've thoughtfully curated every detail of your experience, a few personal travel arrangements remain at your discretion. ✈️ Airfare Flights to and from Mexico. 🛡️ Travel Insurance Highly recommended to protect your travel investment. 💆♀️ Additional Spa Services Spa treatments beyond those included in the itinerary. 🌴 Optional Experiences Activities outside of the scheduled RE itinerary. 🛍️ Personal Purchases Souvenirs and boutique shopping. 💚 Gratuities Tips for resort staff and local guides.
*What is the RE:CLUB Program? The RE:CLUB Program is the foundation of every RE:CLUB experience. Built around our signature pillars—RE;SET, RE;COVER, RE;WIRE, RE:IGNITE, RE:CONNECT, RE:DISCOVER, RE:GROW, and RE:INTERGATE—it is designed to help you reconnect with yourself through movement, mindfulness, meaningful experiences, and intentional reflection. Rather than following a rigid schedule, the program invites you to participate in experiences that support your personal journey. From energizing workouts and restorative yoga to guided workshops, local excursions, and moments of quiet reflection, every element is thoughtfully curated to help you return home feeling stronger, more present, and inspired. No two guests experience the program in exactly the same way, because your journey is uniquely yours.
*What are the payment options? To reserve your place, a non-refundable $999 deposit is required at the time of booking. The remaining balance may be paid in convenient installments leading up to the retreat, with final payment due before departure. You'll receive a personalized payment schedule when you register, making it easy to budget for your experience over time. Payments may be made securely by credit card or Zelle, and you're always welcome to pay your remaining balance in full at any time. Our goal is to make planning your retreat as seamless and stress-free as the experience itself.
*What is the payment and cancellation policy? A $999 deposit reserves your place. Your initial deposit is non-refundable, as it immediately secures your accommodations and retreat arrangements. If your plans change, your $999 deposit may be applied as a credit toward a future eligible RE:CLUB experience, subject to availability. Any additional payments made beyond the deposit are fully refundable through October 15, 2026. Beginning October 16, 2026, all payments become non-refundable. Because life happens, we strongly recommend purchasing comprehensive travel insurance to protect your investment.
*Can I bring a guest who doesn't want to participate in the wellness programming? Absolutely. We understand that not everyone travels for the same reasons. If your partner, friend, or family member would prefer to simply enjoy the beauty and amenities of the Hilton Tulum Riviera Maya while you participate in the RE:CLUB experience, they are more than welcome to join you. Guests who choose not to participate in the scheduled wellness programming will still enjoy the resort's luxury accommodations, all-inclusive dining and beverages, pools, beach, spa facilities (additional fees may apply), and the freedom to create their own vacation experience. Please let us know during registration if your guest will not be participating so we can ensure the appropriate accommodations and pricing are arranged.g.
*What if I have additional questions before I book? We're here to help. Choosing a wellness retreat is an investment in yourself, and we want you to feel completely confident before reserving your place. If you have questions about the itinerary, accommodations, travel, fitness level, room options, or anything else, we're happy to provide the information you need. Simply reach out through our Contact page or email us directly, and a member of the RE team will personally assist you. We look forward to helping you determine if this experience is the right fit for you.
*Are special rates or discounts available? Yes. Yoga Joint members receive $300 off, while verified members of another fitness studio or wellness community receive $150 off. Guests who are not using a membership reward may receive $100 off when paying their reservation in full at booking. Only one discount, promotional offer, or event credit may be applied per reservation. Offers cannot be combined. Membership rewards are subject to verification, and event credits have no cash value and must be redeemed by the stated expiration date.
RE:PREPARE
Before You Book
Preparing for your journey to Tulum.
*When and where is Tulum Wellness Week? RE:CLUB Tulum Wellness Week takes place November 8–14, 2026, at the Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, Mexico. Our Welcome Experience begins Sunday evening, with daily wellness programming starting Monday morning.
*Where will we be staying? Guests will stay at the Hilton Tulum Riviera Maya All-Inclusive Resort, an oceanfront luxury resort nestled along a secluded bay in the Riviera Maya. Resort Address Carretera Cancún–Tulum 307 Tulkal, Chemuyil Tulum, Quintana Roo 77774 Mexico Website https://www.hilton.com/en/hotels/cunhihh-hilton-tulum-riviera-maya-all-inclusive-resort/ Telephone +52 (984) 195-1100 Hilton Reservations +1 (888) 880-0844 Check-In: 3:00 PM Check-Out: 12:00 PM
*Which airport should I fly into? Guests may fly into either: Tulum International Airport (TQO) or Cancún International Airport (CUN) Both airports are serviced by our included airport transportation.
*How far is the resort from Tulum International Airport? Tulum International Airport (TQO) is approximately 60–75 minutes from the Hilton Tulum Riviera Maya.
*How far is the resort from Cancún International Airport? Cancún International Airport (CUN) is approximately 90–120 minutes from the resort, depending on traffic.
*Are airport transfers included? Yes. Round-trip airport transportation is included from both Tulum International Airport (TQO) and Cancún International Airport (CUN) during our designated arrival and departure windows. Complete arrival instructions will be sent before your trip.
*Can I extend my stay? Absolutely. Our featured experience is a 7-day, 6-night retreat, but we understand that every traveler has different schedules and travel goals. If you'd like to arrive early, stay longer, or create a 3-day, 5-day, or extended 10-day experience, we'd be happy to help coordinate your accommodations whenever possible. Whether you're looking to enjoy additional time relaxing at the resort, explore more of the Riviera Maya, or continue your wellness journey, our team can help personalize your stay based on resort availability. Simply let us know your travel plans before booking.
* What should I wear to the workouts? Comfort is key. We recommend bringing breathable workout clothing, supportive athletic shoes, a yoga mat if you prefer your own, and layers for cooler mornings. A complete packing guide will be sent before your departure.
*Will I have Wi-Fi and cell service? Yes. Complimentary Wi-Fi is available throughout the resort, and most major U.S. cellular providers offer international service plans. We encourage you to disconnect when possible, but you'll be able to stay connected if needed. Absolutely. We understand that not everyone travels for the same reasons. If your partner, friend, or family member would prefer to simply enjoy the beauty and amenities of the Hilton Tulum Riviera Maya while you participate in the RE experience, they are more than welcome to join you. Guests who choose not to participate in the scheduled wellness programming will still enjoy the resort's luxury accommodations, all-inclusive dining and beverages, pools, beach, spa facilities (additional fees may apply), and the freedom to create their own vacation experience. Please let us know during registration if your guest will not be participating so we can ensure the appropriate accommodations and pricing are arranged.g.
*Will there be sargassum (seaweed) in Tulum during November? Sargassum is a naturally occurring seaweed that can occasionally wash ashore throughout parts of Mexico's Caribbean coastline. While it is impossible to predict conditions with certainty, November is generally considered one of the lower sargassum seasons compared to the spring and summer months. The Hilton Tulum Riviera Maya works diligently to monitor beach conditions and clear seaweed as needed, helping guests enjoy the beautiful coastline throughout the year. And remember, RE:CLUB is about so much more than the beach. Your experience includes thoughtfully curated wellness programming, luxury accommodations, exceptional dining, meaningful connection, and unforgettable moments designed to leave you feeling renewed. If Mother Nature has other plans for a day, we'll simply embrace the opportunity to reset in a different way.
RE:EXPERIENCE
During Your Retreat
What your week will feel like.
*Can I attend alone? Absolutely. Many of our guests travel solo. RE:CLUB is intentionally designed to foster authentic connection, making it easy to arrive independently while leaving with meaningful friendships.
*Can I share a room with someone? Yes. Double Occupancy is perfect for friends, partners, or family members traveling together. Each guest completes their own registration and simply indicates their preferred roommate during booking.
*What if I don't have a roommate? No problem. You may reserve Double Occupancy even if you don't currently have someone to room with. When possible, we'll thoughtfully pair you with another guest seeking shared accommodations. If you'd prefer complete privacy, we recommend selecting Single Occupancy.
*What types of workouts can I expect? Our wellness programming is intentionally designed to energize your body while honoring every fitness level. Throughout the week, you'll experience a thoughtful blend of RE yoga, RE strength and functional fitness, mobility and recovery sessions, guided breathwork, mindfulness practices, and opportunities to reconnect through movement in beautiful outdoor settings. Every workout can be modified to meet you where you are, whether you're just beginning your wellness journey or have an established fitness routine. Our goal isn't to push you beyond your limits—it's to help you move with confidence, build resilience, and leave feeling stronger than when you arrived.
*What if I don't want to participate in a RE:SET, RE:IGNITE, RE:WIRE session, or a scheduled excursion? That's completely okay. RE:CLUB is designed to support your well-being, not dictate it. While we encourage you to fully embrace the experience, every activity is optional, and we believe listening to your body and honoring what you need is an important part of your wellness journey. If one morning you choose to sleep in, spend the afternoon relaxing by the ocean, enjoy the spa, or simply take a quiet moment for yourself, we wholeheartedly support that decision. This is your experience. Participate in what serves you, rest when you need to, and trust that your reset may look different from someone else's. Our hope is that you leave feeling restored, not because you did everything, but because you did what was right for you.
* Is the itinerary mandatory? Not at all. Our itinerary is thoughtfully curated to help you get the most from your experience, but participation is always your choice. We encourage you to listen to your body and honor what you need each day.
*Are meals and beverages included? Yes. The Hilton Tulum Riviera Maya is a luxury all-inclusive resort. Your stay includes meals, snacks, specialty restaurants, alcoholic beverages, non-alcoholic beverages, coffee, juices, and mocktails throughout your stay unless otherwise noted on the itinerary.
*Do I have to drink alcohol? Not at all. While alcoholic beverages are included, there is absolutely no expectation to drink. Whether you enjoy a fresh juice, mocktail, sparkling water, coffee, or a celebratory cocktail, you'll feel completely comfortable and supported. RE:CLUB is about intentional living, not expectation..
*Can dietary restrictions be accommodated? Yes. The resort offers numerous dining options and can accommodate many dietary preferences and allergies. Please indicate any dietary restrictions during registration so we can best support your experience.
RE:SUPPORT
We're With You Every Step of the Way
What happens after you've reserved your place.
*What happens after I reserve my experience? Once your reservation is confirmed, you'll receive your Welcome Guide with everything you need to prepare for your experience. Over the coming months, we'll provide travel recommendations, packing guidance, airport transfer details, itinerary updates, and opportunities to begin connecting with your fellow RE:CLUB guests. Our goal is to make your experience feel effortless long before you arrive in Tulum.
*Can I arrive late or leave early? Yes. We understand that travel schedules and personal commitments vary. If you need to arrive after the Welcome Experience or depart before the retreat concludes, we'll do our best to accommodate your schedule. Please let us know in advance so we can coordinate your arrival or departure.
*When will I receive the itinerary? Approximately 30 days before departure, you'll receive a comprehensive Guest Welcome Guide containing everything you need to prepare for your RE experience. This guide will include your daily itinerary, packing recommendations, travel details, airport transfer information, excursion schedules, important contacts, and helpful tips to ensure you arrive feeling confident and excited. While the itinerary is thoughtfully planned in advance, minor adjustments may occasionally be made to enhance the guest experience or accommodate weather and local conditions.
RE:PEACE OF MIND
We're With You Every Step of the Way
Because the little details matter.
*Is travel insurance recommended? Absolutely. While it is not required, we highly recommend purchasing comprehensive travel insurance to protect your investment. Travel insurance can provide coverage for unexpected trip cancellations, delays, medical emergencies, lost luggage, and other unforeseen circumstances. We encourage reviewing your policy carefully to ensure it meets your individual travel needs.
*Is the resort safe? Yes. Hilton Tulum Riviera Maya is a gated, all-inclusive resort with 24-hour security and professional staff dedicated to providing a safe and welcoming environment. As with any destination, we encourage guests to use common travel precautions and safeguard personal belongings while exploring outside the resort.
*What if I have a medical condition or injury? Your well-being is our priority. Please let us know before your arrival if you have any medical conditions, injuries, or mobility concerns that may affect your participation. Our programming is designed to be adaptable, and we'll do our best to provide modifications so you can participate comfortably. We also encourage you to consult your healthcare provider before attending if you have any concerns about physical activity.
*What happens if the weather changes our plans? Mother Nature occasionally has plans of her own, and we're prepared for that. If weather affects an outdoor workout or excursion, we'll adjust the schedule or move activities indoors whenever possible. Our goal is to ensure your experience remains meaningful, enjoyable, and restorative regardless of the forecast.
*Who should I contact during the retreat if I need assistance? Before your departure, you'll receive a welcome email with important travel information, emergency contact details, and how to reach the RE team throughout the week. Whether you have a question, need assistance, or simply aren't sure where to go next, someone from our team will always be available to help.